★ 第一次購物:
將所需商品加入購物車>點選右上購物車按鈕>點選查看購物車>確認無誤後進行結帳>點選註冊按鈕>填寫訂購/收件人資訊>註冊並確認訂購>訂單完成

★ 非第一次購物:
將所需商品加入購物車>點選右上購物車按鈕>點選查看購物車>確認無誤後進行結帳>會員登入>填寫訂購/收件人資訊>確認訂購>訂單完成

【注意事項】
※為確保商品能順利送達,收件人資料請務必填寫確實。
※農特產品免用統一發票,購物明細收據將與商品一同寄送。
※商品加入購物車但未結帳前,並無保留商品庫存功能,商品庫存分配將以結帳順序為依據。
※完成下單後,煩請留意訂單通知Email。

※庫存及商品購入金額,依結帳時顯示為主。訂單一旦成立後,請恕我們無法為您再將訂單「修改」或「加購」或「合併」訂單商品、修改商品金額、紅利優惠折抵...等異動。因此懇請您結帳前,務必再次確認訂單明細都正確無誤。

※完成結帳後各單筆訂單無法合併,免運或滿額等所有優惠亦無法合併計算。


→【配送說明】    →【退換貨說明】

→【International Shipping & Payment】

→【Return and Exchange Policy】

→【International Shipping Cost】


【配送說明】

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【退換貨說明】
為保障台灣消費者權益,網站會員皆享有7天猶豫期,未開封、未經使用過的商品若有不合適或商品瑕疵,皆可提出申請辦理退貨,您可以登入會員中心提出退貨申請。

關於商品猶豫期:
您收到商品後可享有7天猶豫期,猶豫期係供您參考、觀賞,退貨時(依照退貨程序辦理退貨)敬請保持原商品包裝/商品/贈品的完整,以保障您的購物權益。

商品瑕疵定義如下:
1.商品收貨時已經破損(或尚未開封運送過程中便已破損)。
2.未開封商品內含有非正常結晶以外之物品。
3.商品配件短缺。

無法退回之商品:
很抱歉,除商品瑕疵外,以下情況或產品恕不接受退貨退款或退貨換貨服務:
如退(換)貨,其運費需自付,而其退貨商品將以原價扣除金額,未達免運標準將扣除運費後再將費用退還,若未達折扣標準,商品也將恢復原價計算。

1.產品收貨期已超過7天。
2.產品並未保持完好包裝、已受破壞、損毀、開封、食用或不完整。
3.產品、贈品、配件、發票、出貨單據等未一併退回。
4.任何顯示不接受退貨的折扣產品、清貨產品或特賣產品。
5.任何免費贈品及試用裝禮品。
6.任何因為風味上,或蜂蜜天然結晶、開封後長螞蟻等正常物理現象之異議。
7.任何非於日光森林網站上購買之產品。  <<<

International Shipping & Payment
【To place an order online】
Add at least one item to your shopping bag and then go to checkout (or click the Checkout button in the top right corner of the website).
During checkout, you can select shipping options and gift options, enter payment information, and add billing and shipping addresses.
You can also review your order before it's final, and make changes to the choice, size and quantity of an item. Within 24 hours, you receive an order confirmation email, you will be able to track your order as well by clicking on “Track your order”
Shipping charges and expected delivery dates are displayed in your shopping bag at the time of your order. This information also appears in your order confirmation email.
We package and ship your order as soon as we get credit card authorization and verification.    <<<

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【Return and Exchange Policy】
The shipping costs are calculated based on a number of factors, including the number of purchased items, weights, and the postal code of the destination country. We cannot offer free return on international orders due to food safety policy once the product has been unsealed or opened. However, if the product you purchased is damaged during the shipping,we are willing to send you a replacement item and ship it for free. Or, we refund the purchase amount to the original method of payment, such as the credit card used for the order. If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account.    <<<

【International Shipping Cost】

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service@islandhoneytaiwan.com